Refund Policy
Overview
This Refund Policy defines when refunds are assessed and issued. We aim to be fair while maintaining service quality and operational standards.
When Refunds Apply
Refunds may be provided for billing inaccuracies, duplicate payments, or verified service interruptions due to technical problems. Other requests are considered individually for transparency.
Non-Refundable Situations
Certain services, digital goods, or completed work may not be refundable once delivered. We recommend reviewing descriptions before purchase.
How to Request a Refund
To request a refund, provide a written explanation that includes transaction details and a description of the issue. We will review and reply within a reasonable timeframe. Approved refunds are processed using the original payment mode.
Conditional or Partial Refunds
Partial refunds may be considered for incomplete or undelivered services. Conditional refunds are evaluated on a case-by-case basis.
Resolving Conflicts
In the event of disputes, we promote open dialogue supported by relevant documentation to achieve a fair, mutually agreeable resolution.
Refund Processing Timeline
Approved refunds generally require 5–10 business days to process. Delays may occur due to financial institutions.
Exceptions and Limits
Refunds are not granted for service misuse, fraudulent activity, or breaches of Terms. Decisions are final upon notification.
Policy Changes
This policy may be revised from time to time. The most recent version will always be available on this page.